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MG University Complaint and Escalation Process

Due to COVID crisis and lockdown, there has been a significant delay in processing application or getting response from university. Also, the university is working with limited number of staffs. However, if there is no update on your application for more than three months you can use one of below options to escalate or raise a formal complaint against the university.

Option 1: Contact the university

There are several option to contact the university and all these are documented in below article. Contact the section that is handling you application to know the status or contact university helpline numbers.

https://mkerala.com/how-to-contact-mg-university-and-know-status-of-application/

Option 2: Log a complaint on University student grievance portal.

You can log a complaint on student Student’s Grievances Portal here with details of your application https://www.mgu.ac.in/grievances/.

There is also another Grievances Portal available here https://cap.mgu.ac.in/grievance/Publicpg/account_creation.

Option 3: Raise complaint with Registrar and Pro Vice Chancellor

You can raise complaint directly with registrar and pro vice Chancellor via email.

Emails: registrar@mgu.ac.in, pro@mgu.ac.in, promgu@gmail.com

 

16 thoughts on “MG University Complaint and Escalation Process

  • Minu Thomas

    Second semester msc microbiology 2012 to 2018 mercy chance exam held on may 2022. Result not come .. which month publish result

    Reply
  • Marilynn

    The link to raise complaint is not working, so i have sent mail to registrar@mgu.ac.in, pro@mgu.ac.in, promgu@gmail.com more than a week back, but there is no response. Any ways to know why my transcripts are not being send to the required location, it’s more than a month since this request was raised.

    Reply
    • mkerala

      Call the section for your college at the university. If not able to reach them, go directly to the university and check with the section office.

      Reply
      • Amaljith T

        If I’m in foreign country how could I able to come there for the university’s irresponsible behaviour.

        Reply
        • mkerala

          Send someone on your behalf.

          Reply
    • Dear Sir/Mam
      Maney 2017 Mahatma Gandhi University distance education say graduate pass kiya hai lekin mujey ajj tak marksheet and degree nahi mila mujey apni company degree Sumit karna hai mera job ka sawal hai urgent base chiye,sir kabhi time say try kar raha hu

      Reply
  • Please extend pg application dates of 2022.

    Reply
  • Christina Raj

    Dear Sir,
    I am only requesting to send my official transcripts from your official mail id directly to the university in Canada where I am planning to do my master’s. The classes start on January 2022. Unless and until it reaches them my application will be on hold. Kindly advise.

    Reply
    • mkerala

      You can apply for the transcript to be sent to your address.

      Reply
  • Anees Ahamed

    Respect sir I’m a student of 2017-2020 private registration b.a history . Please publish the supply results as soon as possible because if the university keep on lagging the results it affects our future .

    Reply
    • mkerala

      You need to read the article and contact the university not us.

      Reply

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