MG University WES secondary re verification process


Based on the feedback we had on our last article How To Apply For Transcript From Mahatma Gandhi (MG) University, Kerala, we are detailing the process of WES asking for re-verification once you submit the transcript.

Why WES asking for secondary verification?

Below is the screenshot of an email from WES received by many applicants after submitting the transcript to WES.

As you can see, WES states “increase of fraud” as the primary reason for re-verification. WES directly contacts the university to evaluate authenticity of the documents submitted by both emails and by post.

Note: WES now asks for recertification of both transcript and Degree certificate. Hence, if you have not applied for Genuiness verification of Degree certificate before, you may need to do that first. Hence, check with the university before you pay the recertification fee. 

How to complete the re-verification process?

  1. WES will let you know by email when it has asked the university for secondary verification.
  2. MG University will receive the request both electronically(email) and via post.
  3. MG University contacts the candidate via email within two weeks and asks to pay the re-verification fee.
  4. Visit the online payment portal and pay US $50 per service. (WES now require recertification of both transcript and Degree certificate. Hence, the university may ask you to pay $100 in total)

6. Sent the payment receipt via email to MG University by responding to the payment request.

Example email from University

“As per reference, a candidate has to remit $ 50 (Fifty U. S dollars) each for sending re-
verified Official Transcript/Marklists/Degree Certificate, per course, to WES.

Hence you are directed to remit $50( Fifty US dollars) through e-payment mode and
send the soft copy of the receipt to the email ID of the section given below immediately. Your
reverification statement will only be sent to WES after receipt of the e-payment receipt for the above said

Note: Pay $50 for per course and service (Official Transcript/Marklists/Degree Certificate). So you may need to pay $100 for transcript + degree certificate re-verification. 

How long does it take to complete the whole process?

WES typically asks for secondary verification within 2 weeks of getting a transcript from MG University. University should contact you in another two weeks time for the payment. Once you made the payment, it takes about 3 weeks for the university to respond to WES and another week for WES to process. So in total, it can take about 6-8 weeks to process your WES evaluation.

Example timeline:-

11-Dec – WES asks university for re-verification

24-Dec – MG University sends the email for payment (within 2 weeks)

25-Dec- Online payment made and receipt submitted

15-Jan – MG university respond to WES email request (within 2-3 weeks)

22-Jan – WES process your evaluation report (within 1 week)

Do I need to visit the university for completing re-verification?

Not required as the university only need the fee to be paid online and receipt sent to them via email. Also, University will be responding to WES via email and no physical documents are prepared or send. This is a verification process between the university and WES. We only need to pay the re-verification fee online.

Note: Above article is based on crowdsourced information from other applicants and readers of this blog. As the process could change from time to time, please check with university information counter.

Special thanks to Sreejith, Amal & KJ for their inputs.

University Contact details section-wise


MG University helpline numbers: 0481 2731000, 2733626, 2733516, 2733526, 2733535, 2733550, 2733565, 2733580. Mobile Numbers: 8330013004, 8330013005, 8330013006, 8330013007, 8330013008, 8330013009.

E-mail ids:,,


E-PAYMENT Help Line Number: 0481 2733430, 2732010,
Email Id:

Escalations and Grievances



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216 thoughts on “MG University WES secondary re verification process

  1. hi,if i am applying only for PG certificate for WES , do i need to upload degree certificate copies as supporting document in mg university website while applying for transcript ? as i have done my degree from other university

  2. I am a post graduate (MBA) need to do WES for MBA certificate only. What i understood from your article is like , we need to apply online in MG university website for transcript and the payment 2100 for the transcript and 2100 for courier charge. Also searching charge is applicable like 105 or 200 something. After uploading all documents , i need to make the payment , like i mentioned .
    Step 2. Genuineness verification-
    For this we have to make the payment of 50 $ only through the link provided right?
    There is no additional application?
    only payment is required/?
    please clarify

  3. This is my experience. University asked me to pay only $50 for reverification of transcripts. My wes account showed awaiting verification of both transcript and degree certificate. I was worried WES will come back asking degree certificate verification later but fortunately that didnt happen. After paying the 50$, my Wes staus changed to Evaluation in progress. So I guess once you complete transcript reverification WES will automatically accept the degree cerificate as well.

    1. Thanks for sharing this. Usually, the university gets recertification request for both transcript and degree certificate. So they sent an email for recertification for both. I guess in your case university got only request to reverify transcript.

  4. Hi MKerala team,
    I’m a post graduate. I’ve gone through your article and what i understood is, I have to apply for transcripts twice, one for my PG and one for my UG certificates.
    But I’m doubtfull regarding the genuineness application…
    1. There are two options. Genuineness for each copy of degree certificate and Genuineness for each copy of mark list… So, which one should I apply for.
    2. While applying for Genuineness is it only required to self attest just the SSLC or shud I attest each and every certificates( including each sem grade card) i upload.

    Kindly advise.

    1. You should apply separately for UG and PG as follows.

      1. Transcript of mark list for both UG and PG
      2. Guinness verification of degree certificate for PG and UG.

      All copy of the certificates you upload should be self-attested.

  5. I have applied for transcript only on initial stage now wes is asking for reverification of both the documents university have asked to pay only 50 $ now for reverification of certificate to be done what should I do.

    1. You need to first check with the university on this. Probably have to first apply for Genuiness verification of degree certificate before you can ask for re-verification of both.

  6. Hello, I had applied for the Genuineness Verification Certificate on 18th Aug, 2020. This certificate is supposed to directly go from MGU to WES Canada. It’s been over 2 months and as of now I have neither received an update from MGU, nor from WES Canada. I have sent an email to the registrar already and am waiting for the reply. Apart from the phone nos. (which are inaccessible) and the emails, is there any other way to get a status update on whether my application has been processed and sent over to Canada at all, or whether it is still at the university? Please advise as this is an urgent situation. Thank you.

    1. As the university is not allowing entry, many of the applicants are trying to reach the university through phone calls. So most of the time the phone would be busy. The only solution is to keep on trying to call on the different helpline numbers provided on the university website. The applicant can raise a complaint against the university through the below link. Sometimes it would be beneficial.

  7. Hai, WES has sent reverification email to M.G. Universit. What is the fee for reverification of BCOM Degree Official Transcripts and Bcom Degree Genuineness Certificate ?

    Is it 50 dollars for both (per course) or 100 dollars for both that is 50 dollar each for official transcripts reverification and 50 dollars for degree certificate reverification ?

    Kindly reply

    1. It is $50 per course per service. So will be total $100 for Official Transcripts and Degree Genuineness Certificate recertification. If you have not applied for Degree Genuineness verification, you need to do that first. So check with the university and confirm.

  8. Hi,
    Do I need to do Genuineness for degree certificates as well along with the Official transcript ? . Or better to wait till WES respond & request for re verification of Official transcript & degree certificates. ?
    Kindly advise.

    1. It always better to do Genuineness verification for degree certificates. WES asks only for a transcript from University and asks you to send a colour copy of degree certificate. However, they are now asking for re-verification almost all the time and they ask both to be re-verified. MG University will only do re-verification of degree certificate only after Genuineness verification for degree certificates is applied. So best to apply for both now to avoid delays later and this will also reduce the chance of WES asking for re-verification too if everything was sent from university.

  9. After waiting 2 months received verification payment mail. Mail have mentioned only to pay USD 50 towards transcript re-verification and not USD 100, but in my WES account I can see they are waiting for re verification of both Degree and mark sheet. When i contacted university they saying only transcript verification needed and to pay USD 50. Will this further delay my valuation.

  10. I got call from universities to pay 50$ only. When I asked they said they got mail only for the recertification of transcript. What should I do?

  11. Sir i got call call from mg. University to pay 50$ for re verification of my degree transcript.. They said they received verification request of transcript only. So fee is 50$As u said in the post, i have to pay 100$ right? Can u please clarify?

  12. For M.Tech graduates, do they have to apply for Official Transcripts for B.Tech and M.Tech as well for WES or would Official Transcripts for M.Tech alone would suffice?

  13. Hai,

    My official BCOM transcripts and Bcom genuineness verification report sent to WES by M.G University was received by them this week. Now WES is demanding reverification of the above two documents by M.G. WES sent me an email saying that they have requested M.G University to reverify my documents. But I haven’t received any email from MG University in this regard.

    How much do I need to pay M.G for reverification of the above two documents ?

    Also they are saying that my SSLC and Pre Degree certificates have not been received.

    Do I need to send my SSLC and Pre Degree Certificates as well to enable WES to prepare my ECA ? Is t compulsory ?

    Kindly reply

  14. Hello Mkerala,

    I have paid the fees for Official Transcripts (for B.Tech course) to be sent to WES last night by following the directions posted here. As instructed, I am now going to pay for reverification of Official Transcripts & Degree Certificate as well. Should I select “2” under “Numbers” in “Option Selection” to pay for both the Official transcript reverification and Degree certificate reverification so that I get to pay 100 USD or is there any other legitimate way?

    1. If you just applied for Official transcript, why pay for re-verification. It is only required if WES asks for it after they receive the Official transcript. I would instead suggest you apply for Genuiness verification of Degree certificate to reduce the chance WES asks for recertification.

  15. Thanks for the response, how can I request for the genuineness certificate? By choosing option for “Choose your service” as “Genuineness verification of each copy of degree certificate” in the link- ?
    Your earliest response is much appreciated.

  16. Hi, I submitted application for transcript for B tech (for WES verification) today through the steps mentioned, although I did not apply for genuineness certificate. Could you please advise how can I do that now? Or should I just wait for the university to contact me and then make the fee as stated?
    Your earliest response is much appreciated.

    1. You can request for the same separately. WES asks to send Copy of degree certificate. Instead of that, you ask the university to do genuineness verification of degree certificate to be sent to WES.

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